There are a couple of menus on your X10 machine which you can view to see how many machine cleans your machine has received.
A machine clean is required to keep all of the internal pipe work and brewer unit clear of coffee grind build up and ensuring the coffee is able to flow correctly through the machine. This should be completed every 180 drinks produced.
How to check the current Machine Clean status:
1/ Press and hold the bottom right button for three seconds to access the program menu
2/ This is the program menu, select the blue option "Maintenance" from this screen
3/ The option you require next is called “Clean”. This your machine clean option. You do not need to press this button
4a/ If the “Clean“ box is completely red, then your machine is overdue a machine clean. Complete a machine clean now by pressing the "Clean" button and follow the onscreen prompts
4b/ If your “Clean” box is NOT red and the red bar is progressing along, then this is fine. Complete a machine clean when the bar is fully filled or just before.
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How to check how many machine cleans your machine has completed:
1/ Press and hold the bottom right button for three seconds to access the program menu
2/ This is the program menu, select the grey option "Information" from this screen
3/ Select “Maintenance counter”, this will show all the cleaning programs that have been completed on the machine.
4/ The "Clean" total is the amount of machine cleans this machine has received in its life cycle. This number can not be deleted. Make a note of how many machine cleans have been completed.
5/ The "Milk Clean" total is how many milk cleans this machine has completed in its life cycle. This should be completed every day the machine is used with milk.
For example if the machine is 1 year's old, and its been used every day then there should be 365 milk cleans
How to check the total amount of drinks your machine has produced:
1/ Press and hold the bottom right button for three seconds to access the program menu.
2/ This is the program menu, select the grey option "Information" from this screen
3/ Select "Product counter", this is the total amount of drinks that have been made on the machine. This cannot be deleted. Make a note of how many drinks the machine had produced.
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To check if your machine is being cleaned on average every 180 drinks, divide the amount of drinks produced by the amount of machine cleans it has completed.
If your machine has completed a machine clean on average every 180 drinks or less, than your machine is being cleaned regularly enough.
However, if your machine clean average is over 180 drinks per clean you could be experiencing poor tasting coffee, machine reliability issues that is effecting the machine performance and will also be voiding your machines warranty.
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If you require further support please complete this Support Form and raise a ticket.