After making a drink the coffee machine will run an automatic cleaning rinse program about 3-4 minutes after its last operation.
All of our Jura beans to cup coffee machines have a cleaning rinse program that is automatically set to run after a drink has been made based on an internal algorithm, this is usually 3-4 minutes since it was last used. This is to ensure both the milk system and coffee system is kept clean and free from blockages.
The rinse program only lasts about a minute, during this time warm water will be rinsed through the machines milk system or coffee system, depending on the last drink made. This water is dispensed into the drip tray and is perfectly normal to happen throughout the day on multiple occasions, depending on how busy the machine is used.
The machine will display an on screen prompt message that it is going to run a rinse program, during this time please allow the machine to run its program. If you are about to make a coffee or drink and the machine starts this process simply remove your mug or cup away from the drip tray and allow the machine to complete its program.
This is an automatic cleaning rinse program which can not be stopped or adjusted. This should not change or effect your normal day to day cleaning procedures for your coffee machine. You will still need to complete a milk clean daily along with the cleaning of the machine every 180 drinks.
For further support please contact us via this Support Form and raise a ticket.
https://support.amamus.coffee/knowledge/kb-tickets/new