Machine is asking me to empty drip tray when it is empty?
On the rear of your drip tray there are two metal sensors that detect the presence of liquid across them.
Make sure that the metal drip tray sensors are completely dry before re-inserting the drip tray to prevent them from triggering the warning. If necessary, use a paper towel to thoroughly dry each sensor and wait for a few minutes before trying again.
If the issue persists and sensors appear to be clean it is possible that there is a buildup of moist debris behind the metal sensors, which is causing the warning to trigger. To resolve this, you will need to remove, clean, and re-insert the metal sensors. See below for our video on how to do this.
To prevent future issues, it is important to perform a thorough clean of your drip tray every night, paying special attention to the sensors located at the rear. When rinsing under a tap, make sure to direct the flow of water over the sensors to effectively wash out any debris that may be trapped behind them.
For further help please contact us via this Support Form and raise a ticket.
https://support.amamus.coffee/knowledge/kb-tickets/new