What to do if you ZipTap filter requires changing when your service is not due
As part of your Hydrocare Plan with us, we will notify you when it is time for the 6-monthly service and filter changes. However, it would be greatly appreciated if you could also take a moment to raise a ticket on the client portal via this Support Form.
https://support.amamus.coffee/knowledge/kb-tickets/new
Amamus will be in contact with you and offer you some options on how to change your ZipTap filter. This could be through an agreed engineer site visit or we could provide you with easy step-by-step instructions on how to change your filter.